Molecular Supervisor II

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The Molecular Supervisor II assists clinical laboratory personnel and leadership at P23 laboratory in performance of responsibilities and works effectively with others to meet patient needs. Actively promotes a lean work culture by performing team member duties to encourage consistent use of lean principles and processes, including continually seeking work process improvements. Proactively supports efforts that ensure delivery of safe services and promote a safe environment at P23 laboratory.

Duties and responsibilities including, but not limited to:

The Molecular Supervisor II is responsible for the management and administrative functions for the laboratory. This position will focus on Agena Mass Array instruments, PCR, and Genetic Sequencing. In addition, the molecular supervisor will assist in policy development and implementation, regulatory compliance, and quality assurance. Supervision is exercised over laboratory supervisors, clinical staff, and support staff. Ensures all specimens are processed, data entered and shipped in accordance with federal guidelines and meets shipment deadlines. Takes remedial action when indicated.

P23 Labs staff is expected to serve and protect patients by adhering to professional standards, all established policies, and procedures, and applicable federal, state, and/or accrediting requirements. Responsibilities listed below should be escalated to department and/or P23 Labs’ Chief Executive Officer.

Including, but not limited to:

• Adhere to clinical practices and protocol
• Work with the medical director to drive project workflows including creation of any project-related procedures (SOPs), work instructions, or other related      documentation.
• Provide a high level of customer service and responsiveness to assigned clients as required
• Investigate and remediate identified areas of noncompliance
• Understands and makes adjustment to workflow of department according productivity and efficiency      
• Brings new testing in house as indicated by the needs of the business. Creates written procedures and ensures all staff assigned to their department are trained on the new procedure and training is documented appropriately.
• Adhere to proper resource allocation and coordination. Ensuring maximum efficiency in the use of personnel; controlling departmental supply expenses. Manage and share daily workload; use time wisely, providing a productive atmosphere
• Demonstrate thorough knowledge of test methodologies and quality control.
• Monitor specimen preparation and test analyses to ensure that acceptable levels of analytic performance (external and internal quality controls) are maintained
• Ensure all instrument maintenance is performed and documented; administer all established quality control procedures and troubleshoot instruments effectively when appropriate
• Assist in the review, interpretation and reporting of test results
• Assure that all remedial actions are taken whenever test systems deviate from the established performance specifications
• Provide orientation and training to all testing personnel
• Perform, evaluate, and document employee competency
• Perform, evaluate, and document employee performance appraisals
• Develop, write, review, and implement procedures and policies, as approved by Director or Manager
• Assures laboratory functions in a manner consistent with laboratory, CLIA and local regulations
• Prepare laboratory for inspections and prepare reports as needed
• Demonstrate technical expertise and perform duties of clinical laboratory technologist, as needed.
• Ensure safety, security, and the environment in all aspect of the daily activities, and any potential safety hazards are addressed and corrected immediately
• Maintaining medical laboratory supplies inventory, determine inventory level, anticipating needed supplies
• Maintaining laboratory productivity, monitoring workload, identifying peak and slack periods to appropriately provide scheduling recommendations 
• Understand ergonomic relationship between people, equipment and working environment.
• Maintain good communication with leadership, team members, and customers
• Demonstrate an awareness of client expectations and seek ways to satisfy
• Demonstrate proficiency in all laboratory computer related tasks. 
• Maintains policies and procedures for specimen processing and data entry tasks
• Maintains departmental quality assurance and quality control programs, taking corrective action when indicated
• Resolve issues with specimens and notify Accessioning Supervisor of concerns 
• Complete daily logs and system analysis 
• Assist with resolving accessioning issues to include, but not limited to, requisition discrepancies missing information and/or other accessioning related client issues.
• Accession patient specimens according to Company’s standard operating procedures, with strict adherence to our Quality Assurance standards
• Adhere to and uphold all applicable federal and state compliance regulations as well as Company’s compliance policies and procedures, accrediting agency policies and procedures, and applicable healthcare fraud, waste and abuse laws
• Work closely with the Client Services team to resolve and escalate incomplete or unclear order issues and promote good customer service
• Follows and enforces all safety, infection control, and OSHA Blood borne Pathogen guidelines
• Support team members to help them meet departmental goal 
• Follow lab procedures for specimen processing
• Correctly identifies proper tubes, containers, transport media and storage temperatures for each test type
• Determines specimen acceptability, consulting with supervisor, technologist, or pathologist as needed taking appropriate action when necessary
• Follows all departmental policies and procedures related to data entry
• Accurately enters all required information presented on test order or client specific  requisitions into the laboratory information system
• Utilizes resources to answer inquiries for testing specimens related issues and recognizes limitations, seeks guidance when needed
• Communicates with peers and supervisor to ensure highest level quality of work for each specimen received
• Aids with the management of stocking and inventorying supplies
• Maintain a working knowledge of general operations of P23 laboratory services 
• Communicate, engage, and interact with laboratory team 
• Maintain effective communication by  checking and responding to P23 email correspondents and interoffice communication
• Update job knowledge by participating in educational opportunities, reading technical publications, and participating in professional societies, as applicable
• Demonstrate sound judgment and reasoning when investigating and solving problems
• Ability to comply with confidentiality of patient and employee
• Other duties as delegated
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Qualifications:

• Comfortable and knowledgeable to train and present technical information to staff
• QA/QC of the departments
• Solid desire to learn and apply new scientific concepts that will speed the accomplishment of lab team member goals and objectives.
• Experience in a CLIA, CAP or GCP environment preferred
• Must demonstrate strong analytical thinking skills
• Basic knowledge of research procedures 
• Excellent communication and interpersonal skills including written, verbal, and listening skills
• Superior organizational skills and time management 
• Must demonstrate ability to effectively multitask 
• Must be able to meet deadlines 
• Maintain a positive and professional attitude that promotes teamwork 
• Ability to work independently 
• Must be able to pass background screening and random drug testing
• Able to follow instructions and protocols precisely and consistently 
• Must be able to perform work with a high degree of accuracy and attention to detail
• Work effectively in fast paced high volume environment

Working conditions:

• May be exposed to noise, dirt, dust, fumes, loud noises, and blood borne pathogens
• Emergent situations could extend working hours or require infrequent week-end work
• Inside and sedentary, requires sitting and standing for long periods of time. Work is performed in an office environment and at outside locations. Occasional stress in dealing with multiple tasks

Physical requirements:

• Must be able to work under conditions that require sitting, standing, walking, lifting bending, reaching, pulling, and grasping, talking, hearing, and seeing
• Ability to lift 40 lbs. independently and greater than 40 lbs. with assistance
• Climbing - Occasionally (activity or condition exists up to 1/3 of time)
• Hearing/Speaking - Effective communication with employees, supervisors/managers, and staff.      
• Effective communications with patients and visitors, as required.
• Reasonable accommodation may be made to accommodate a qualified individual with a disability